Internet down for 15hours…
Got my internet disconnected since last night 10.30pm.. Didn’t get a chance to go online to chat with my friends, alittle boring but I watched TV till 2am and troubleshooted the internet at the same time but it didn’t help..
My brother woke me up this morning at 9am.. I NEVER WAKE UP SO EARLY ON A SUNDAY BEFORE… damn him.. just because of his online game, he sacrificed my sleep; bugged me up to troubleshoot the network for him..
I gave him a hack care attitude, so he ended up calling Singnet technical support (I called last night and they made me wait for 1/2hour per call..) Finally, someone picked up the call (and its a very short waiting time), and my brother passed me the phone as soon as someone picks up.
There I was talking to the technician who spoke so politely with an english slang, sort of mesmerising.. and my brother was pestering me telling me impossible solutions and got me distracted afew times =(.. We talked for hours.. from 9+ till 11+am and finally, she decided that she would send down a technician to check my telephone line.. So I guess I am unlucky anyway, no internet for me today and tomorrow..
Then 2pm, another technician called me again, explaining to me the situation and he told me that THE NETWORK WAS INACCESSIBLE UNTIL NOW… damn it.. why didn’t the girl know? Waste my time to troubleshoot my network, and worse of all, I went to hard-reset my new modem/router and IT FAILED TO WORK now… No matter what I do I can’t access to it anymore; I guess its gone!
And I was supposed to be very furious on the phone, scolding him like nobody’s business but I didn’t.. weird.. He apologised when I was saying the damn thing that happened to my new modem, that’s all he can do I guess.. But I think ISP should be more responsible, inform all related/unrelated customers that SOME OF THEM MIGHT FACE DOWNTIME although most of the customers will panic BUT at least, ITS A WARNING!!
For my iPOD nano, I recontracted with my ISP and I got myself this kinda thing.. who can be more unlucky than me?
